August 24, 2012

Labor Day Power Outage Planned - IRS


As we do each Labor Day weekend, we will have a planned power outage at the Martinsburg, W. Va. Computing Center. To minimize the effect this will have on processing, we will slowly begin bringing down our processing systems beginning Thursday morning, Aug. 30. Normal operations should resume after noon EDT on Tuesday, Sept. 4, 2012. Below are the major IRS services affected by this outage:
• All toll-free services, including the e-help desk and Practitioner Priority Service (PPS), will have limited service beginning Thursday, Aug. 30 through Friday, Aug. 31 at 4p.m. EDT and completely unavailable for the remainder of the outage period.
• The e-Services suite of services, including Disclosure Authorization, Transcript Delivery and TIN Matching will be unavailable beginning Friday, Aug. 31 at 1 p.m. EDT through the remainder of the outage period.
• Modernized e-file and the Legacy systems will be unavailable beginning Friday, Aug. 31 at 3 p.m. EDT and Wednesday, 11 a.m. EDT, respectively. Contact your software provider if you have questions concerning filing and refund processing times during the outage.
• Taxpayer Assistance Centers will keep their regular business hours but will have limited access to taxpayer account information. They can only take non-cash payments during the outage period. 
We appreciate your patience while we perform this important recurring maintenance.

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